Support Center
We're with you every step of the way
Video tutorials, live calls, WhatsApp — support on whatever channel suits you. In Bangla, 24/7.
100+ videos
Video Tutorial Library
100+ Bangla video tutorials — from setup to advanced features.
Watch Tutorials24/7 (Scale plan)
Live Phone Call
Talk directly to our support engineer. 24/7 on the Scale plan.
Call Us15 min avg response
WhatsApp Chat
Send your question on WhatsApp, average reply in 15 minutes.
Chat on WhatsApp200+ articles
Help Center & Docs
Self-service documentation — 200+ articles, FAQ, troubleshooting guides.
View Documentation Featured
Book a Live Demo
30-minute personalized demo with our expert. Walkthrough tailored to your institution's exact needs. Free, no obligation.
Other ways to reach us
Response Time (SLA)
Support response based on your plan
| Plan | Phone | Live Demo | ||
|---|---|---|---|---|
| Lifetime Basic | 48 hours | — | — | Once |
| Starter | 24 hours | — | — | ✓ |
| Growth | 8 hours | 15 min | Office hours | ✓ |
| Scale | 4 hours | Instant | 24/7 | unlimited |